Terms of Service

1. Acceptance of Terms

By accessing or using the Shinastra platform (the "Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Eligibility

You must be at least 18 years old to create an account or use the Platform. By using the Platform you confirm that you are 18 or older and that the information you give us is accurate. If you use the Platform on behalf of a company, you confirm that you have authority to bind that company to these Terms.

3. The Platform

Shinastra is a matching service designed to connect job seekers ("Seekers") with potential employers ("Employers") using an automated scoring system. We provide the tools for discovery, but the final connection and employment decisions are yours.

5. How Matching Works

Shinastra scores how well a Seeker fits a job listing using three factors:

• About 50%: skills — how closely a Seeker's skills match the skills the listing asks for.
• About 30%: culture fit — how closely the Seeker's and the Employer's answers to our "vibe" questions line up.
• About 20%: logistics — pay expectations and work-location preferences.

The scoring is used to improve the relevance of matches and is not used for discriminatory purposes. Matches are suggestions based on information the users themselves provide. We may adjust these factors over time to improve results.

6. Job Listings and Matches

• All job postings on the Platform are temporary. Listings expire 30 days after they are posted and stop appearing to Seekers. Employers are responsible for renewing or re-posting a position that is still unfilled.
• Employers must include a pay range and, for hybrid or on-site roles, the city and state.
• Responding to matches. Employers are expected to reply to a new match within 7 days. If an Employer has not replied by then, the match may be closed automatically and the Seeker notified. Employers will also be asked periodically whether a listing is still open, and may be asked to close or mark it filled.
• Seekers can withdraw from a match at any time.

8. User Responsibilities

Users must provide accurate and truthful information in their profiles and job listings. Seekers are responsible for the content of their resumes, projects, and Proof Points. Employers are responsible for the accuracy of their job descriptions, pay ranges and company profiles.

9. User-Generated Content

The Platform allows Seekers and Employers to submit content such as resumes, profile information, Proof Points, job descriptions, and company profiles ("User Content"). You are solely responsible for the User Content you submit and represent that you have the right to share it and that it does not infringe the rights of any third party.

• Shinastra does not review, endorse, or verify User Content before it is displayed to other users. A "Proof Point" is a statement written by the Seeker; we do not independently check it.
• We reserve the right, but not the obligation, to remove, restrict, or refuse to display any User Content that we believe violates these Terms, applicable law, or the rights of others.
• If you believe User Content infringes your intellectual property rights, contact legal@shinastra.com so we can investigate.

10. Automated Matching Disclosure

Shinastra discloses that the matching features described in Section 5 rely on automated, algorithm-based scoring to surface suggested connections between Seekers and Employers. We do not use outside AI services to score or process profiles; see our Privacy Policy.

• Automated matches are suggestions only. They do not constitute a hiring decision, an offer of employment, or a guarantee of a candidate's qualifications.
• Match scores are generated from information users choose to provide and may not reflect a person's full qualifications or a role's full requirements.
• Employers remain solely responsible for their own hiring decisions, including compliance with applicable employment and anti-discrimination laws.

11. Data Retention and Deletion

You can delete your account yourself in Settings. Except where a longer retention period is required by law, regulation, or legal process, we complete verified deletion requests made by email within thirty (30) days. We may keep billing records and safety reports as described in our Privacy Policy, which also explains what we collect and how it is used.

13. Indemnification

You agree to indemnify, defend, and hold Shinastra, its officers, employees, and affiliates harmless from any claims, damages, losses, liabilities, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Platform, your violation of these Terms, or your interactions or disputes with other users.

14. Governing Law and Jurisdiction

This Agreement is governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles. Subject to Section 15 (Dispute Resolution; Binding Arbitration), any dispute not subject to arbitration shall be resolved exclusively in the state or federal courts located in Clark County, Nevada, and you consent to the personal jurisdiction of such courts.

15. Dispute Resolution; Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for disputes that qualify for small claims court, you and Shinastra agree that any dispute arising out of or relating to these Terms or the Platform will be resolved through binding arbitration on an individual basis, administered as described in Section 16, rather than in court.

• YOU AND SHINASTRA EACH WAIVE THE RIGHT TO A JURY TRIAL.
• YOU AND SHINASTRA EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION.
• Either party may bring an individual claim in small claims court instead of arbitration, where the claim qualifies.

16. Institutional Arbitration Rules

Arbitration under Section 15 shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce ("ICC Rules") by one or more arbitrators appointed in accordance with the ICC Rules then in effect.

• Seat of arbitration: Nevada, United States.
• Language of arbitration: English.
• The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

17. Accessibility

Shinastra works to make the Platform usable by people with disabilities, including people who use screen readers, keyboards or other assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This is a goal we are working toward, not a promise that every page meets it at every moment. Our current efforts and known limitations are described in our Accessibility Statement.

• If you have trouble using any part of the Platform because of a disability, email accessibility@shinastra.com. We will work with you to fix the problem or give you another way to do what you need, such as providing information in a different format or completing a task for you.
• Content that users upload, such as resumes, photos and intro videos, is provided by those users. Shinastra does not control whether that content is accessible, and users are responsible for making the content they share as accessible as they reasonably can.
• The Platform links to or relies on services run by others, such as payment and bot-check services, which have their own accessibility features.

18. Job Posting Rules, Reporting, and Enforcement

Employers may post only real, open positions that they intend to fill. These rules apply to every listing and every Employer:

• No fake or misleading jobs. Do not post a job that does not exist, a listing used only to collect candidates' details, or a listing with false pay, location or duties.
• No scams or pay-to-work offers. Do not advertise multi-level marketing, pyramid schemes, or opportunities that require the candidate to pay to take part. Do not present commission-only work as a salaried or hourly job.
• Never ask a candidate for money or financial details. Employers must not ask a candidate for money, bank account or payment card details, or a Social Security number or other government ID number before making a job offer, and must never ask a candidate to pay for equipment, training, a background check or anything else as a condition of being hired.
• Pay and fairness. Listings must include the pay range described in Section 6 and must not discriminate, as described in Section 10.

Reporting. Anyone can report a job post or a candidate profile using the Report button. We review reports. If a listing or account breaks these Terms or the law, we may remove the listing, suspend or end the account, and take any other action we think is appropriate, with or without notice. Candidates who are asked for money or financial details should not send them and should report the listing right away.

19. No Background Checks

Shinastra does not perform background checks, credit checks, or any other screening that would be a "consumer report" under the Fair Credit Reporting Act or similar laws, and Shinastra is not a consumer reporting agency. Information on the Platform is provided by users and is not verified by us (see Section 9). An Employer that chooses to run a background check or any other screening is solely responsible for doing so through its own provider and in line with all applicable laws, and must not treat information from the Platform as a consumer report.